Shipping policy

SHIPPING | THE QUICK HITS
  • ORDERS ARE SHIPPED MONDAY-FRIDAY
  • ORDERS ARE NOT SHIPPED ON WEEKENDS OR HOLIDAYS.
  • ALLOW FOR 1-2 DAYS FOR ORDER PROCESSING.
  • PROCESSING TIME MAY BE EXTENDED DURING THE HOLIDAYS OR A SALE EVENT.
  • CLICK THE LINK BELOW TO ESTIMATE YOUR DELIVERY DATE
  • TIME IN TRANSIT MAP 
SHIPPING OPTIONS & PACKAGE PROTECTION
UPS SHIPPING

UPS is the most reliable shipping service available.  We strongly suggest shipping your order with UPS if the value is over $100. Package protection is always included on packages that ship with UPS via the UPS website. In the rare case, where UPS does lose a  package, it's pretty quick and simple to file a claim through their site and they will normally reimburse you pretty fast! See below:

HOW TO FILE A CLAIM WITH UPS
FILE A CLAIM WITH UPS
USPS SHIPPING

Packages that ship through the US Postal Service are not normally protected from loss or damage. But Too Fast will cover product loss or damages on orders shipped with USPS that are under $100 value. If you have an issue with an order valued under $100 that shipped via the US Post Office contact us right away and we will take care of it. You may be asked to provide proof of damage via images but that's about it. Our email is sales@toofast.com

TOO FAST NOW AUTOMATICALLY PROTECTS YOUR ORDERS UP TO $100
STILL HAVE QUESTIONS, NO PROBLEM...
ITS BEEN 20 DAYS, WHERE IS MY ORDER?

If it’s been a couple of weeks and you still have not received your order, obviously the first thing you should do is check the tracking. If the tracking number hasn’t shown movement or updates in a few days please contact us. 

WHAT HAPPENS AFTER I PLACE MY ORDER?

Your order will ship within 1-2 business days. We will email you a tracking number. Shipping times are subject to change during the peak holiday season. Please note: if an item is out of stock, you will be contacted via email. If you do not respond within 24 hours we will adjust your total based on availability and ship your order. We do not back-order any items.

WHY DOESN'T THE LINK TO MY TRACKING NUMBER SHOW ANY INFO?

Your tracking number won’t be recognized for approximately 24 hours from the time your order shipped. Try tracking your package again the following day-it should work by then.

I HAVEN'T RECEIVED MY PACKAGE, WHAT'S GOING ON?

Please allow 1-2 business days for order processing (3-5 days for international).  Also, remember we only ship orders Monday through Friday. Once your order has been processed you will receive an email with your tracking information in it! If you're still concerned your order may have gone missing, simply email info@toofast.com and we'll look into it for you.

WHAT IF I RECEIVED MY ORDER BUT ITEM(S) WERE MISSING?

If you were charged for an item you did not receive, obviously please let us know right away, we are more than happy to fix any errors.

CAN I CHANGE THE SHIPPING ADDRESS ON MY ORDER?

Maybe!  If the order has not shipped and you would like to change the shipping address,  email us asap. We might be able to change the destination of your package before it leaves our warehouse. 

CAN I CHANGE MY SHIPPING ADDRESS AFTER IT HAS SHIPPED?

Unfortunately, no,  once your order has been picked up and is on its way, there is no way for us to re-route the package. .. Sorry!

HOW MUCH WILL I PAY FOR INTERNATIONAL SHIPPING?

Your shipping price will be automatically calculated online at checkout. Shipping fees are calculated by package weight, package size, and shipping destination. If your shipping address is outside of the USA, there may also be taxes and duties as well.

HOW MUCH WILL I PAY FOR TAXES AND DUTIES?

Certain countries charge additional customs fees and/or additional independent carrier charges. Too Fast can not anticipate these costs. You will be responsible for them. You may want to contact your local customs office to find out what kinds of fees you can expect.

CAN YOU MARK MY ORDER AS A GIFT?

No we are not able to designate any packages as gifts. Sorry!